Managing High Conflict People in Healthcare (CD)

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Healthcare is an area ripe for high-conflict disputes because High Conflict People are looking for a Target of Blame; and doctors, nurses, other healthcare professionals, hospitals & clinics are easy targets for high-conflict people. Includes the C.A.R.S. method of conflict resolution. This session is for anyone working in healthcare.

By Bill Eddy, LCSW, Esq.