Managing High Conflict People in Higher Education (CD)

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0.50 LBS
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Product Description

Students & parents alike are presenting universities & colleges with a new set of problems. The demands & conflict situations confronting staff, faculty, and administrators require new skills and awareness to address high-conflict people. Includes the C.A.R.S. method of conflict resolution developed by leading expert, Bill Eddy, LCSW, Esq., co-founder and President of High Conflict Institute.