Managing High Conflict People in Higher Education
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Students & parents alike are presenting universities & colleges with a new set of problems. The demands & conflict situations confronting staff, faculty, and administrators require new skills and awareness to address high-conflict people. Includes the C.A.R.S. method of conflict resolution developed by leading expert, Bill Eddy, LCSW, Esq., co-founder and President of High Conflict Institute.
Bill Eddy, LCSW, Esq., is a lawyer, therapist, mediator and the President of High Conflict Institute. He is an international expert on managing disputes involving high conflict personalities and personality disorders in court. Eddy is a Certified Family Law Specialist in California and the Senior Family Mediator at the National Conflict Resolution Center in San Diego. Previously, Eddy was a Licensed Clinical Social Worker providing therapy in psychiatric hospitals and outpatient clinics. He is on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and the National Judicial College.